Pat Booker Location

1222 Pat Booker Rd.Universal City, TX 78148


South Congress Location

4712 South Congress Ave.Austin, TX 78745


E. Ben White Location

5919 E Ben White BlvdAustin, TX 78741


Steve Chapman Motor Sales LP BBB Business Review

Steve Chapman Motor Sales Service Department

Steve Chapman Motor Sales Selling Used Cars in Austin, TX.

Service After the Sale
This is a big one! I can't start to explain everything here but I'll hit the main topics. All of our vehicles are sold As-Is, but we know if we left you broke down on the side of the road, this would not be good. We have built our business wanting to help our customers with every aspect of the vehicle. We know how important it is to keep you moving in today's busy world.

Please remember, if it has to do with a car we do it everyday and are here to help you. Here is a list of some of the most used customer services we offer :

1. On site mechanics: Both locations have at least 1 mechanic to help with any problem you may have. If it is something we are not capable of doing we will advise you. Our customers receive my cost on all repairs or maintenance. This can save you $$. We know that every dollar you save on repairs will make it much easier to make your car payments.
2. Loaner car: During maintenance or repair times a loaner car can be arranged. Both locations keep at least 1 loaner car in inventory at all times.
3. Insurance assistance: We can assist you during an insurance claim. Many of our customers do not know the responsibilities the Insurance Companies have and don't know how to best handle their claims. We are fighting for you because we still have an interest in the vehicle plus we want to make sure all repairs are done correctly for you. This will help you in future trade-in value.
4. Body work, tires, windshields, seat repairs, details, oil changes, wrecker services -  if it has to do with a vehicle we can help you!

Does your used car dealer offer this type of customer support? If not, stop by one of our locations and have a look. You'll be surprised!